FAQ

 

I'm not really sure how to use ILO, even though I like the idea of it. Any suggestions?

Why yes! And we're so glad you asked.  We wrote a whole big thing about it that you can read here. But we love to hear the new ways our customers come up with to use ILO, so please let us know if you discover a great new use for it! Find us on any of our social channels, or use the Contact link at the bottom of this page.

 

I spilled ILO on my favorite shirt. Help!

First, take a deep breath. Everything will be fine. We've been down this road before, and here's what we recommend:

Lay the shirt flat and sprinkle liberally with baking soda. Allow to sit for 12 hours. After 12 hours, shake off the baking soda and apply a small amount of dish soap (we suggest Dawn or Palmolive free and clear), gently rub it into the material and allow to sit for another hour. Wash as you normally would. This method has worked for us, but if you find another method more effective, we would be happy to hear about it!

 

Is ILO safe to use if I'm pregnant?

Short answer - YES.  But for a longer answer, you can read our blog about Rosewood oil and Pregnancy.

 

I have a lot of tattoos. Is ILO good for tattoo aftercare?

Some of us do too! And while ILO is great for just about everything skin related, it's not so great for tattoo aftercare. Lots of the ingredients are found in other aftercare balms, but the ingredients in ILO that promote cell regeneration and restore skin flexibility are a little too nourishing for your skin to help with tattoos. (Believe us, we've tried)

 

This is a really nice jar. Like, super nice. I kind of want to keep it. What else can I do with it?

Our jars ARE nice, you're right! And thank you for noticing. A few super powers our jars have:

UV Light Filtering - Our jars block out harmful visible light rays while allowing infrared and UV-A rays.

Air Tight Seal - Our jars keep air out and keep your ILO protected, fresh and preserved for at least 6 months.

Dishwasher Safe - As soon as you tenderly scoop out the very last precious bits of ILO from your jar, feel free to pop it in your dishwasher and reuse the jar!

BPA-Free Lid - the BPA free screw top lid helps to seal in freshness and also offers a very satisfying tactile experience!

Some cool ideas: *store your jewelry or small delicate items in the jar while traveling *these jars are food safe and great for storing fresh herbs or spices! *plant a succulent in it! *use it as vitamin or supplement storage 

 

Oh no! My ILO melted and is now liquid...how do I get it back to it's original state?

Not to worry! ILO is a solid state oil, but it if gets too warm, it will go back to a liquid state. This is easy to fix. Just put it in your refrigerator for 12-24 hours. If you don't refrigerate it, it will remain in a semi-liquid state. Some people like it that way. It's up to you. 

 

I'm interested in carrying ILO in my store. Do you currently sell to wholesale accounts?

Yep! Please feel free to visit our Wholesale page to read more and submit a contact form to be considered as a wholesale account